Privacy Policy

Last updated: January 15, 2024

1. Introduction

AI Health Chatbot ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI health chatbot service (the "Service").

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Use our chat service
  • Contact us for support
  • Subscribe to our newsletter

2.2 Health Information

When you use our AI health chatbot, you may provide health-related information including:

  • Symptoms and health concerns
  • Medical history
  • Medication information
  • Health goals and preferences

2.3 Automatically Collected Information

We automatically collect certain information when you visit, use, or navigate the Service:

  • Log and usage data
  • Device information
  • Location data (if permitted)
  • Cookies and similar technologies

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing and maintaining our Service
  • Personalizing your health recommendations
  • Improving our AI algorithms and responses
  • Communicating with you about the Service
  • Ensuring the security and integrity of our Service
  • Complying with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations
  • To protect our rights and safety
  • In connection with a business transfer
  • With trusted service providers (under strict confidentiality agreements)

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

  • End-to-end encryption for all communications
  • Secure data storage with industry-standard encryption
  • Regular security audits and assessments
  • Access controls and authentication measures
  • Employee training on data protection

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Right to access your personal information
  • Right to correct inaccurate information
  • Right to delete your personal information
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing

7. HIPAA Compliance

We are committed to protecting your health information in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable privacy laws. We implement appropriate safeguards to protect the privacy and security of your protected health information.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers are conducted in accordance with applicable data protection laws and that appropriate safeguards are in place to protect your information.

10. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: privacy@aihealthchatbot.com

Address: 123 Health Tech Drive, San Francisco, CA 94105

Phone: +1 (555) 123-4567

This Privacy Policy is effective as of the date stated above and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.